10 Tips for a Successful Sale

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1.Sellers should find out the loan value of the fixtures, equipment and machinery prior to a sale. Many buyers will count on using it for loan or collateral purposes. No one wants to find out at the last minute that the value of the machinery won’t support the debt needed to put the deal together.

2.Sellers should resolve all litigation and environmental issues before putting the company on the market.

3.Sellers should be flexible about any real estate involved. Most buyers want to invest in the business, and real estate usually doesn’t make money for an operating company.

4.Sellers should be prepared to accept lower valuation multiples for lack of management depth, regional versus national distribution, and a reliance on just a few large customers.

5.If a buyer indicates that he or she will be submitting a Letter of Intent, or even a Term Sheet, the seller should inform them up-front what is to be included:

  • price and terms
  • what assets and liabilities are to be assumed, if it is to be an asset purchase
  • lease or purchase of any real estate involved
  • what contracts and warranties are to be assumed
  • schedule for due diligence and closing
  • what employee contracts and/or severance agreements the buyer will be responsible for

6.Non-negotiable items should be pointed out early in the negotiations.

7.The sale of a company usually involves three inconsistent objectives: speed, confidentiality and value. Sellers should pick the two that are most important to them.

8.A PricewaterhouseCoopers survey of more than 300 privately held U.S. companies that were sold or transferred pointed out the most common things a company can do to improve the prospects of selling:

  • improve profitability by cutting costs
  • restructure debt
  • limit owner’s compensation
  • fully fund company pension plan
  • seek the advice of a consultant
  • improve the management team
  • upgrade computer systems

9.Sellers should determine up-front who has the legal authority to sell the business. This decision may lie with the board of directors, a majority stockholder, and a bank with a lien on the business, etc.

10.Partner with professionals. A professional intermediary can be worth his or her weight in gold.

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Copyright: Business Brokerage Press, Inc.

The Term Sheet

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Buyers, sellers, intermediaries and advisors often mention the use of a term sheet prior to the creation of an actual purchase and sale agreement. However, very rarely do you ever hear this document explained. It sounds good but what is it specifically?

Very few books about the M&A process even mention term sheet. Russ Robb’s book Streetwise Selling Your Business defines term sheet as follows: “A term sheet merely states a price range with a basic structure of the deal and whether or not it includes the real estate.” Attorney and author Jean Sifleet offers this explanation: “A one page ‘term sheet’ or simply answering the questions: Who? What? Where? and How Much? helps focus the negotiations on what’s important to the parties. Lawyers, accountants and other advisors can then review the term sheet and discuss the issues.” She cautions, “Be wary of professional advisors who use lots of boilerplate documents, take extreme positions or use tactics that are adversarial. Strive always to keep the negotiations ‘win-win.’”

If the buyer and the seller have verbally agreed on the price and terms, then putting words on paper can be a good idea. This allows the parties to see what has been agreed on, at least verbally. This step can lead to the more formalized letter of intent based on the information contained in the term sheet. The term sheet allows the parties and their advisors to put something on paper that has been verbally discussed and tentatively agreed on prior to any documentation that requires signatures and legal review.

A term sheet is, in essence, a preliminary proposal containing the outline of the price, terms and any major considerations such as employment agreements, consulting agreements and covenants not to compete. It is a good first step to putting a deal together.

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Copyright: Business Brokerage Press, Inc.

What Makes Your Company Unique?

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There are unique attributes of a company that make it more attractive to a possible acquirer and/or more valuable. Certainly, the numbers are important, but potential buyers will also look beyond them. Factors that make your company special or unique can often not only make the difference in a possible sale or merger, but also can dramatically increase value. Review the following to see if any of them apply to your company and if they are transferable to new ownership.

Brand name or identity

Do any of your products have a well recognizable name? It doesn’t have to be Kleenex or Coke, but a name that might be well known in a specific geographic region, or a name that is identified with a specific product. A product with a unique appearance, taste, or image is also a big plus. For example, Cape Cod Potato Chips have a unique regional identity, and also a distinctive taste. Both factors are big pluses when it comes time to sell.

Dominant market position

A company doesn’t have to be a Fortune 500 firm to have a dominant position in the market place. Being the major player in a niche market is a dominant position. Possible purchasers and acquirers, such as buy-out groups, look to the major players in a particular industry regardless of how small it is.

Customer lists

Newsletters and other publications have, over the years, built mailing lists and subscriber lists that create a unique loyalty base. Just as many personal services have created this base, a number of other factors have contributed to the building of it. The resulting loyalty may allow the company to charge a higher price for its product or service.

Intangible assets

A long and favorable lease (assuming it can be transferred to a new owner) can be a big plus for a retail business. A recognizable franchise name can also be a big plus. Other examples of intangible assets that can create value are: customer lists, proprietary software, an effective advertising program, etc.

Price Advantage

The ability to charge less for similar products is a unique factor. For example, Wal-Mart has built an empire on the ability to provide products at a very low price. Some companies do this by building alliances with designers or manufacturers. In some cases, these alliances develop into partnerships so that a lower price can be offered. Most companies are not in Wal-Mart’s category, but the same relationships can be built to create low costs and subsequent price advantages.

Difficulty of replication

A company that produces a product or service that cannot be easily replicated has an advantage over other firms. We all know that CPA and law firms have unique licensing attributes that prevent just anyone off of the street from creating competition. Some firms have government licensing or agreements that are granted on a very limited basis. Others provide tie-ins that limit others from competing. For example, a coffee company that provides free coffee makers with the use of their coffee.

Proprietary technology

Technology, trade secrets, specialized applications, confidentiality agreements protecting proprietary information – all of these can add up to add value to a company. These factors may not be copyrighted or patented, but if a chain of confidentiality is built – then these items can be unique to the company.

There are certainly other unique factors that give a company a special appeal to a prospective purchaser and, at the same time, increase value. Many business owners have to go beyond the numbers and take an objective look at the factors that make their company unique.

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Copyright Business Brokerage Press, Inc.

Is This the Right Time to Sell?

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“Whatever the reason, there should be something other than dollars that motivates you to explore a sale. After all, if it weren’t more valuable to own the business than to sell it, no one would ever buy it.”

Mike Sharp, M&A Today, November 2002

The owner of a successful company is considering selling, thinking now may be a good time. However, he is told by an outside advisor that business is good and that if he holds on to it for several more years he will get a much higher price. On the surface, this makes a lot of sense. After all, when an advisor tells the owner that if he keeps it for three more years the price will double, that’s a terrific incentive to keep plugging away. However, there is another side to what would appear to be sound advice.

The most dramatic downside would be that the business could go downhill rather than uphill as the advisor predicted. Although no one can predict what the economy will do, there are a couple of possible scenarios. The industry itself might be impacted by some new technology or other companies might enter the field. It is also possible that the owner, having considered selling, is just worn out and can’t or won’t maintain the zeal necessary to keep the business competitive. After all, after many years of running the business, the owner may be tired, “burnt out,” or just plain ready to slow down.

There are other areas to consider as well. For example, equipment may need upgrading or replacement, products or services may be aging and need revitalizing. Additional capital may be necessary to keep the company up-to-date and competitive. Leases may be expiring and long obligations required to renew them. In short, what originally looked like a good strategy to increase the selling price, has backfired. The costs of continuing to operate the business have increased dramatically, the owner has lost interest – and now the company is offered for sale.

The right time to sell may be when the company’s industry, product line or service is at or near the height, of its success. There comes a point when the business or its industry is peaking and everyone wants “in” – and that is the time to sell. There is the old story that the time to sell the buggy whip business was just before Ford started producing the Model-T. As they say, “timing is everything.”

The right time might be when the company is at the top of its game. Sales are robust and growing, the balance sheet is squeaky clean, and the employees are productive and happy. Another good time to sell is when there is a solid buyer who is seriously interested in purchasing the company, or perhaps, when a manager within the company is ready to take over in a buy-out of some form.

So, when is the right time to sell? Perhaps when the owner first decided it might be time. However, there is really no best time to sell. No one can tell the owner when it is the time to sell. Outside advisors are well intended, but no one knows when it is time except the owner. And, when it’s time – it’s time!

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Orange County 2015 Business for Sale Recap

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Business Brokers: Number of Small Business Buyers & Sellers Up In 2015, Transaction Activity Will Increase In 2016

 

San Francisco, CA — In a nationwide survey of business brokers conducted by BizBuySell.com, the Internet’s largest marketplace for buying or selling small businesses, roughly 66 percent of respondents say they experienced a year-over-year increase in transaction activity during 2015 compared to just 14 percent who experienced a decrease.

The main factor behind this growth appears to be an increased number of interested buyers in 2015, which more than a quarter of brokers cited as the top factor helping business transactions close. Other drivers were an improved small business environment (i.e., strengthening revenue, profit) (22 percent) and an increased number of owners looking to sell (20 percent). These three factors also topped the list last year.

“It’s encouraging to see that brokers continue to experience an influx of both buyers and sellers entering the market,” Bob House, Group GM of BizBuySell.com and BizQuest.com, said. “While the market has been strong for several years now, brokers have yet to experience any decline in number of quality listings. With sellers growing more confident in their valuations, buyers gaining additional access to capital and the small business environment continuing to improve economically, the market is set up for strong transaction levels in 2016.”

Half of surveyed brokers cited increased confidence in the economic recovery as the primary reason more buyers entered the market. Similarly, 62 percent of brokers said a larger amount of sellers entered the market as a result of feeling more confident in their ability to successfully exit.

Still, it appears most brokers believe the economic recovery has room to improve further. Two-thirds of respondents feel business transaction volumes have not returned to pre-recession levels. Of those brokers, 46 percent expect business transaction volumes to finally reach pre-recession levels in the next 12 to 24 months.

Even Stronger Transaction Levels Expected in 2016

While 2015 was another strong year for small business transactions, brokers are overwhelmingly optimistic that 2016 will be even better. Roughly 73 percent of respondents expect transaction activity to improve in 2016. These brokers expect growth to continue due to a number of factors, including an increase in the number of owners looking to sell (36 percent), seller expectations becoming more realistic thus improving sales prices (20 percent), and an overall improvement in the small business environment (19 percent).

Brokers in the Northwest are especially confident that the market will improve in 2016, with 86 percent expecting more deals compared to just 69 percent in the Northeast and and 68 percent in the Midwest expecting the same.

Optimism in the market is leading more than a third (33 percent) of all brokers to expect final sale prices to increase in 2016. Only 11 percent expect a decrease and 54 percent expect prices to remain consistent with 2015.

Although 52 percent of all surveyed brokers believe the market favors buyers, another 24 percent believe it is already balanced and 19 percent say it favors sellers. Even if the market remains slightly favorable to buyers, conditions are still not ideal for buyers trying to acquire funding as is evident by the 82 percent of brokers calling seller financing either “important” or “essential” to completing transactions in today’s market. That is consistent with the number of brokers that expressed the same sentiment in a December 2014 survey, showing that while more buyers and sellers may be entering the market, seller financing is still a crucial component to closing deals.

Baby Boomers Continue to Supply Market with Listings

The uptick in small business listings is likely being driven by the growing number of Baby Boomers looking to retire. Seventy-seven percent of brokers attributed at least a quarter of their closed transactions to Baby Boomers. 46 percent of brokers attribute more than half of their sales to Boomers. As more Baby Boomers reach retirement in the next few years, brokers believe this trend will continue. In fact, 73 percent said they expect a larger amount of Baby Boomers to sell in 2016 than in 2015, and only one percent expects fewer to do so.

With so many sellers exiting for retirement, it’s not surprising that the majority (78 percent) of sellers were 50 years or older. On the other hand, those looking to buy tend to be from a younger group. Nearly 78 percent of brokers indicated their buyers were most likely to be between 30 and 49 years old.

Healthcare Costs, Minimum Wage Rates, Election Among Issues to Watch Next Year

This year ushered in a wave of new federal and local government regulations. For small businesses, these changing laws potentially impact not only profitability, but their ability to sell. One issue of major concern is the rising cost of health care.

In fact, more than 20 percent of surveyed brokers said they’ve had a client sell their business due to higher health care costs. This will be an issue to watch in 2016, especially considering that a new Affordable Care Act mandate for companies with 50 or more employees will take effect in January.

Another issue brokers are watching is the minimum wage rate. While the debate over whether or not to raise the federal minimum wage continues, numerous cities and states across the country have successfully passed plans to increase their local minimum wage. Brokers were split on whether higher minimum wages affect an owner’s ability to sell a business successfully. Forty-seven percent argue higher wages have no affect on the ability to sell, 51 percent say it will decrease the ability to sell, and only 1 percent believe it will increase the ability to sell.

About 8 percent of surveyed brokers said they’ve had a client sell their business largely due to a minimum wage increase or potential minimum wage increases. Brokers in the Northwest, where cities like San Francisco and Seattle recently upped the minimum wage to $15 an hour, were the most likely to have seen sellers exit due to wage rates.

“Clients, both buyers and sellers, are concerned about the wage increase. It may spur more sellers in 2016,” one broker noted. Another added, “I had three sellers this year bring it up as a reason for listing. Their listings have not sold yet.”

However, many other brokers argue it’s too soon to tell the effects of higher wages. As one said, “In time, the effect of higher payroll on net profit will become more apparent, and we’ll see if small businesses can cover the added expense.”

Debate over these regulatory changes will likely be hot topic in the upcoming presidential election. Respondents reported a clear favorite in the presidential race, with 44 percent of brokers indicating that Donald Trump is the candidate most likely to improve the small business environment. Hillary Clinton was the next most popular candidate, but at only 15 percent. Marco Rubio and Ted Cruz rounded out the top choices with 9 percent each.

As the election cycle continues, brokers said the issues most important to them are tax reform (61 percent), economic policy (52 percent) and health care (29 percent). In terms of potential threats to the small business-for-sale market, 22 percent of brokers listed higher tax rates as the single biggest threat. This was followed by rising interest rates (18 percent) and global financial instability (16 percent).

“It will be important for small business owners to keep an eye on these issues and decide how upcoming changes could effect their exit strategy,” House said. “Talking to a business broker or another advisor can help both buyers and sellers better understand how regulation changes might affect the market and therefore, their business evaluation. Overall, however, it’s promising to see that brokers are optimistic that the market will continue to improve in 2016.”

Tips on Avoiding the Dealbreakers

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One of the most important steps is to hire the right advisors. This begins with the right professional business broker/ M&A specialist. The right attorney should be added to the team. The right one is an attorney who has been through the sales process many times – one who is a deal maker seeking solutions, not a deal breaker seeking “why not to” reasons. The accountants must be deal oriented, and if they are the firm’s outside advisor, they should be aware that they may not be retained by the buyer, and must still be willing to work in the best interest of putting the deal together.

Getting through due diligence

One of the three or four times a deal can fall apart is half-way into the due diligence phase, when the buyer finds something he or she did not expect. No one likes surprises, and they can’t all be anticipated. An experienced buyer will probably work his way through it, but a novice may walk away. Although sellers too often hope a potential problem doesn’t surface, it always does. Avoid the surprises by putting everything on the table even if it seems inconsequential. It’s much better to expose all the warts up front than to have them surface later.

Where is all the money going?

Prior to offering their business for sale, sellers should figure out what the net proceeds will be after paying off any debt not being assumed, current payables, closing costs and tax obligations. The middle of due diligence is no time for the seller to realize that the proceeds from the sale aren’t what he or she anticipated. On the buyer’s side, there are times when current sales and profits are suddenly going south. If the seller anticipates this happening, the buyer should be told up front the reason for the rapid decline. Otherwise, if it comes as a surprise to the buyer, it might cause some restructuring of the deal.

No chemistry between the buyer and the seller

If everything goes smoothly (a rare occurrence), the buyer and the seller don’t have to be good buddies. However, if problems or surprises develop, good chemistry can save the day. Sometimes a golf outing or a good dinner can bring the parties together. If both parties want the deal to work, having them get together socially – and privately – can, many times, overcome a stubborn legal or financial issue.

Obviously, not all deals work. However, the odds of the deal closing are greatly improved if both the buyer and the seller consider the areas discussed above. Surprises can work both ways, and the buyers too should place their cards on the table. However, when all else fails, it is the desire of both parties wanting the transaction to work that will ultimately close the deal!

Mistakes that Sellers Make

  • Not being flexible in structuring the deal
  • Not checking out the prospective buyer
  • Not believing that time is of the essence
  • Negotiating to win everything
  • Nit-picking every item
  • Not maintaining confidentiality – and failing to insist that the buyer proceed on a confidential basis
  • Not retaining competent advisors
  • Not meeting the buyer halfway

Copyright: bigstockphoto.com/digitalista

Do You Have an Exit Plan?

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“Exit strategies may allow you to get out before the bottom falls out of your industry. Well-planned exits allow you to get a better price for your business.”

From: Selling Your Business by Russ Robb, published by Adams Media Corporation

Whether you plan to sell out in one year, five years, or never, you need an exit strategy. As the term suggests, an exit strategy is a plan for leaving your business, and every business should have one, if not two. The first is useful as a guide to a smooth exit from your business. The second is for emergencies that could come about due to poor health or partnership problems. You may never plan to sell, but you never know!

The first step in creating an exit plan is to develop what is basically an exit policy and procedure manual. It may end up being only on a few sheets of paper, but it should outline your thoughts on how to exit the business when the time comes. There are some important questions to wrestle with in creating a basic plan and procedures.

The plan should start with outlining the circumstances under which a sale or merger might occur, other than the obvious financial difficulties or other economic pressures. The reason for selling or merging might then be the obvious one – retirement – or another non-emergency situation. Competition issues might be a reason – or perhaps there is a merger under consideration to grow the company. No matter what the circumstance, an exit plan or procedure is something that should be developed even if a reason is not immediately on the horizon.

Next, any existing agreements with other partners or shareholders that could influence any exit plans should be reviewed. If there are partners or shareholders, there should be buy-sell agreements in place. If not, these should be prepared. Any subsequent acquisition of the company will most likely be for the entire business. Everyone involved in the decision to sell, legally or otherwise, should be involved in the exit procedures. This group can then determine under what circumstances the company might be offered for sale.

The next step to consider is which, if any, of the partners, shareholders or key managers will play an actual part in any exit strategy and who will handle what. A legal advisor can be called upon to answer any of the legal issues, and the company’s financial officer or outside accounting firm can develop and resolve any financial issues. Obviously, no one can predict the future, but basic legal and accounting “what-ifs” can be anticipated and answered in advance.

A similar issue to consider is who will be responsible for representing the company in negotiations. It is generally best if one key manager or owner represents the company in the sale process and is accountable for the execution of the procedures in place in the exit plan. This might also be a good time to talk to an M&A intermediary firm for advice about the process itself. Your M&A advisor can provide samples of the documents that will most likely be executed as part of the sale process; e.g., confidentiality agreements, term sheets, letters of intent, and typical closing documents. The M&A advisor can also answer questions relating to fees and charges.

One of the most important tasks is determining how to value the company. Certainly, an appraisal done today will not reflect the value of the company in the future. However, a plan of how the company will be valued for sale purposes should be outlined. For example, tax implications can be considered: Who should do the valuation? Are any synergistic benefits outlined that might impact the value? How would a potential buyer look at the value of the company?

An integral part of the plan is to address the due diligence issues that will be a critical part of any sale. The time to address the due diligence process and possible contentious issues is before a sale plan is formalized. The best way to address the potential “skeletons in the closet” is to shake them at this point and resolve the problems. What are the key problems or issues that could cause concern to a potential acquirer? Are agreements with large customers and suppliers in writing? Are there contracts with key employees? Are the leases, if any, on equipment and real estate current and long enough to meet an acquirer’s requirements?

The time to address selling the company is now. Creating the basic procedures that will be followed makes good business sense and, although they may not be put into action for a long time, they should be in place and updated periodically.

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Are You Feeling Overwhelmed or Burned Out?

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We all feel burnout at one time or another, it can come with a business that’s successful or one that is not as successful.   Selling before the burnout syndrome becomes a threat to the effective management of a business is important.

• That isolated feeling. The burnt-out owner has been “chief cook and bottle washer” for such an extended period of time that even routine acts of decision-making and action-taking seem like Sisyphean tasks. These owners have been doing it all and need to start delegating or bringing in some help.

• Hazy perspective. Burnt-out owners are so close to their work that they lose clarity. Prioritizing becomes a major daily challenge, and problem-solving sometimes goes no further than the application of business Band-Aids that cost money in the long run rather than increase profits.

• Ain’t No fun. Of course, owning a business is hard work, but it should also include an element of enjoyment. The owner who drags himself or herself through every day, with a sense of dread – or boredom – should consider moving on to a fresh challenge elsewhere.

• Just plain tired. Simply put, many business owners burn out from the demands placed on them to keep their companies operating day after day, year after year. The schedule is not for everyone; in fact, statistics show that it’s hardly for anyone, long-term.

The important point here is for business owners to recognize the signs and take action before burnout begins to hinder the growth – or sheer survival – of the business. Many of today’s independent business owners feel they’ve worked hard, made their money and sense that now is a good time to “cash-out” and move on.  The timing to sell a business is good right now.

What Is Burnout?

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Burnout can come with a business that’s successful as well as with one that’s failing to grow. The right time to sell is before the syndrome becomes a threat to the effective management of a business. What are the warning signs of burnout?

• That isolated feeling. The burnt-out owner has been “chief cook and bottle washer” for such an extended period of time that even routine acts of decision-making and action-taking seem like Sisyphean tasks. These owners have been shouldering the burdens alone too long.

• Fuzzy perspective. Burnt-out owners are so close to their work that they lose perspective. Prioritizing becomes a major daily challenge, and problem-solving sometimes goes no further than the application of business Band-Aids that cost money in the long run rather than increase profits.

• No more fun. Of course, owning a business is hard work, but it should also include an element of enjoyment. The owner who drags himself or herself through every day, with a sense of dread – or boredom – should consider moving on to a fresh challenge elsewhere.

• Just plain tired. Simply put, many business owners burn out from the demands placed on them to keep their companies operating day after day, year after year. The schedule is not for everyone; in fact, statistics show that it’s hardly for anyone, long-term.

The important point here is for business owners to recognize the signs and take action before burnout begins to hinder the growth – or sheer survival – of the business. Many of today’s independent business owners feel they’ve worked hard, made their money and sense that now is a good time to “cash-out” and move on.

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Happy Employees Can Increase Profits…and Value

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Happy employees mean happy customers and clients. An unhappy employee can mean loss of business or worse. How does a business owner create happy and contented employees? It all starts with the hiring process – hiring positive people to start with certainly helps. Offering as many benefits as your business can afford is also a plus.

However, one of the big keys is simply for the business owner to treat employees well, and appreciate their contributions. Some owners expect their employees to have the same dedication to the business as they do. They are not owners and don’t have the same privileges as an owner does. In most cases, the business is an owner’s life, whereas the employee has a life outside of the business. It is important that the owner understands this difference.

In the long run, positive and happy owners have happy employees. But if being a good role model doesn’t do the job with workers who remain negative, your only recourse is to get rid of them. Reward your people with praise, and every once in a while give them a dinner gift certificate for two – or their birthday off – anything to let them know you appreciate their work. It’s an inexpensive way to increase profits and subsequently the value of the business. When a potential buyer checks the business, and they will, being waited on by a happy employee can seal the deal.

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